Communication And Terminology

Overview

Learn about communication technology in health and care. This course is ideal for intermediate learners.

Introduction

It is important to understand equality and diversity in communication and the terminology used within the health and social care profession, so that you use them appropriately.
Using terms such as diversity, opportunities and rights should be used in the right context, as well as considering the environment that this terminology is used in. Not understanding this will make communication confusing and embarrassing for you as a professional, especially in diverse workforces. There are many terms used within the health and social care profession, so it may be useful to add these to a glossary as you find them.
Effective communication and understanding terminology for equality and diversity is paramount.
In this course you will learn more about communication and terminology used in the health
and social care sector. You will need to complete all four of these branches.

You will learn

Equality and diversity in communication and terminology
Communication cycle
Terminology used in health and social care services
Understanding communication
Types of discrimination terminology

Enrolment options