خيارات التسجيل
Individual Rights-Public Service
Course modified date: 12 يوليو 2022
Learn more about the right of public service users and why they are important. This course is ideal for intermediate learners.
Introduction
In life we need to use the Public Services many times for different reasons. It is important that when we need these services that they are of a high quality.For example, if you were to call the police in an emergency and they did not turn up until the next day, this could be dangerous and would be an example of poor quality service.
Sometimes, the quality of a services isn’t as good as it should be. There have been several real-life incidents where a victim of a crime has called the police, and there has been a serious delay in officers attending the crime scene. This is typically seen as unfair treatment and it usually results in compensation.
You will learn
- Public services users rights
- The rights of Public Service users and why they are important
- The importance of high quality public services and examples of this
- Why it is important to be treated without discrimination when using public services
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