Managing Performance - AU

Employees are a key part of running a successful business. As an employer, there are simple steps you can take to maximise the performance of your employees.
This course will provide you with guidance on promoting good performance in your workplace, and addressing underperformance if it occurs. For specific advice and assistance contact your employer association or legal advisor. While there is no legislative obligation for workplace performance to be managed in a certain way, this course will give practical steps to help you get the best of out of your employees.

There are many reasons why employee underperformance occurs. Common reasons include: lack of understanding about what is expected, or lack of feedback on performance, lack of knowledge or skills required to do the job, lack of personal motivation or confidence, low morale in the workplace, interpersonal differences, or cultural misunderstandings, personal issues such as family stress, health issues or problems with drugs or alcohol.

Links And Resources: 

You will provided with toolkit gives you resources and links to help you manage performance in your workplace, there are 12 resources which you can download.

• Checklist for implementing a performance system
• Performance agreement template
• Performance review discussion plan template
• Managing underperformance – the initial steps checklist
• Managing underperformance – the formal steps checklist
• Performance improvement plan template
• Underperformance meeting plan template
• Letter of first/second warning template
• Letter of final warning template
• Small Business Fair Dismissal Code and checklist
• Termination of employment letter template
• Termination of employment letter template – serious misconduct.