Understanding Communication Dynamics - Effective Leadership

Verbal Communication :participants will learn the importance of clear and concise verbal communication. They will explore techniques for speaking with confidence, articulating thoughts effectively, and engaging with their audience. Additionally, participants will gain insight into how to avoid common communication pitfalls such as speaking too quickly, using jargon or technical terms, and failing to listen actively.

Non-verbal communication is also critical for effective communication as a leader. In this course, you will learn how to be aware of your own non-verbal cues and read the non-verbal cues of others. You will learn how to maintain eye contact, use positive body language, vary the tone of your voice, show empathy, and be aware of cultural differences in non-verbal communication.

Active listening is another crucial component of effective communication and leadership. This course will teach you how to actively listen to your team members, focus your attention on the speaker, use positive body language, paraphrase, ask open-ended questions, avoid interrupting, and summarize the conversation.

By taking this course, you will develop the skills needed to communicate effectively as a leader, build stronger relationships with your team members, and create a positive and productive work environment. You will also learn how to avoid misunderstandings and conflict and improve the overall effectiveness of your team.